Period Correct Passion
REST ASSURED - WE WOULD RATHER NOT SELL YOU A RADIO AT ALL, THAN SELL YOU THE WRONG ONE.



DESCRIPTIONS:
Every effort is made to ensure that we are accurate with our descriptions. Remember that many classic cars have had dash modifiactions in the years since production, even restored cars,  and so it is best that, although a particular radio maybe OEM to your car, you get in touch. You can ask questions live via livechat whlst browsing, call us or send us an email. We appreciate a photo of your dash so that we can advise accurately as to the fitment of any particular radio. Where you have specific cosmetic demands pleas elet us know and we will be happy to put together a radio so that it is even more original to your car.

VIDEO, PHOTO & TEXT:
We shoot videos of all radios playing once they have finished restoration. The videos are taken whilst benching using a regulated power source, authentic chrome aerial (unboosted) and period car speakers of no more than 25 watts in power. This way we try to give an accurate audio description of the radio. The videos are shot without any visual modifications whatsoever and are as real as we can make them. In some cases where we have a number of identical radios we will use the same video for each, this is only ever done when the quality of audio displayed by each radio is identical and the cosmetics match. All photography is taken in the same way as our video, using the bench method, we would like to take both video and photos of the radios where they belong, in classic car dashboards, but this is impossible at present. We try to be as honest as we possibly can with our text (please see the 'descriptions' section). We are limited in display space for the number of models and or marques that any given radio is compatible with. Please use these as a guide and get in touch if you want to be sure of the compatibility of a radio to a particular vehicle. We are happy to research your vehicle for you if it is a rare or one off classic. All rights to the reproduction and or sharing of these videos/photos/text is protected and cannot be used commercially without our express permission.

REFUNDS AND RETURNS:
We offer a 14 day return policy from date of receipt, please note this will not apply if your radio has been installed by any other than a professional installer or garage. To this end please feel free to give your professional installer our details so that we can be of any assistance in the installation. If you are knowledgable enough to install the radio yourself we ask that you contact us for any advice you may need before wiring the radio, we will be very happy to help and this service is of course free of charge.  Radios must be returned complete with all accessories and undamaged, in full working order. We will happily swap the radio for another of equal/greater value or refund you, excluding the cost of return postage. Although we offer a 14 day return this does not apply after failed  installation or if accidental damage has occurred internally or externally after delivery.

INSTALLATION & WARRANTY:
Our car radios are sold with a minimum 12 month worldwide warranty against defects but not against  installation mishaps. Always use a professional installer, these radios are over 50 years old in some cases and need to be handled with care. If you choose our own installations service we will add 1 year to the existing warranty giving you 24 months peace of mind. The warranty is void if our seal is broken on the radio body or if the wrong polarity is observed during installation. We provide ongoing free advice for all aspects of your purchases and are here to help in any way we can. All car radios purchased directly online via our site have a minimum 12 month warranty.


Please note that the fee for our onsite installation service does not cover any onsite fabrication work, drilling of aerial holes in bodywork, renewal of your wiring loom nor correction of inadequate previously undertaken installation. If any of these are required please discuss with our installation team directly before the onsite visit.

TAX & CUSTOMS DUTIES:
All purchases within the EU  are subject to mandatory VAT at 20%. For export to non EU states we do not add the VAT and we cannot be held responsible for any customs and/or duties levied on goods. Any local charges are totally out of our control and we are not informed of these beforehand. We adhere to and supply documentation as asked for by those foreign territories. Please advice us of any details you wish us to note for importation into your particular country, we are aware that some territories do not levy duties on vintage items but this is not always the case. If in doubt please contact your local customs department for advice,

CURRENCIES:
Our currency conversion is a guide only and just for information purposes. When paying via our checkout using Worldpay please note that all transactions are in GBP £. If you are using a means of payment in another currency your card issuer or bank may charge you for this.

DELIVERY:
All radios are packed securely and well padded for transit. the parcels are clearly marked FRAGILE and we always do our best to minimise the chance of transit damage. Domestic shipping is with ROYAL MAIL or UPS with either proof of postage or tracking details taken.   Tracking information will be given to the purchaser at dispatch. If you wish to insure your item upto its purchase value we will charge you for this. We always keep proof of postage and photograph parcels in case of issues with your postal service.


PURCHASE AND PART EXCHANGE:
Chromelondon only part exchange and/or purchase honest and traceable classic car radios, we will always ask for full name, address and from, time to time,  proof of ownership. We will not purchase nor take in part axchange any item where ownership cannot be proven, a security code/card is missing and we reserve the right to report such items to relevant law enforcement.

Capeseer Ltd (co reg no. 8168239)
T/A chromelondon